1. Personal Information
As a User of the Site, you may access and use the Site. We collect personal information only when you provide to us when you place an order for the Goods and/or our services (“Request”) or in response to any inquiries or requests in which you have chosen to provide the information to us.
The information collected may be unique and personally identifiable information, such as your full name, billing address and delivery address which are required in order for us to process your orders to purchase and deliver the Goods. Other information for instance, the name of your internet service provider, the website that you used to link to the Site, the web sites that you visit from the Site and your Internet Protocol (“IP”) Address (which is further elaborated at Passive information Provision below) may be collected as well and all information so collected may be stored for various security purposes and could possibly lead to your identification. You will be informed at each collection point as to what information is required and what information is optional.
We will not collect sensitive information about you without your express consent. You can check the information which we hold about you by checking your account and if there are any inaccuracies, we will, upon your notification of the inaccuracies, amend the information accordingly. The database and its contents remain with us and stay with data processors or servers acting on our behalf and responsible to us.
By placing your Request, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your Request and delivering the Goods purchased through the Site.
Please note however that if you purchase Goods for other individuals other than yourself, it is your responsibility to ensure that you are in compliance with the Personal Data Protection Act in respect of your submission to us of their personal information.
RP uses the information collected from its Users to:
● Respond to User’s questions or comments;
● Administer a User’s content entry or entry in other promotional feature;
● Fulfill a User’s reservation request and notify Users of their order status;
● Provide Users with important functionality changes to the Site, new services and special offers from RP and reputable third parties that we think you will find valuable; and mail RP or third party catalogs to you; and
● Collect data related to the functionality and performance of the Site, including User interactions with the Site.
Updating or Deleting User Information
Users can delete any information provided to RP or make choices about whether to receive information from RP. To update or delete information previously provided or to have your name removed from any mailing lists, email as at email@example.com and we will take care of that request for you.
2. Your Consent
3. About Children
The e-commerce and auctions part of the website, as well as the donation part, are meant for use by individuals18 years of age and older.
RP does not intentionally or knowingly collect personal information of persons under 18 years old or who is not of full legal age. Should you intend to purchase any Goods from the Site, you must be 18 years and above and be entitled to enter into legally binding contracts. If you are under 18 years old or not of full legal age under applicable laws and wish to use the Site and/or purchase the Goods, you may only access the Site with the approval and under the supervision of one of your parents or a legal guardian.
RP values the relationship with Users and we are committed to responsible informationhandling practices.
4. Representation, warranty and undertaking
You represent, warrant and undertake that:
(a) You are of 18 years or above and legally entitled to enter into legally binding contracts or that you are accessing the Site with the approval and under the supervision of one of your parents or a legal guardian;
(b) All information which you have provided to us for registration is true correct and accurate and that you will promptly inform us of any change by updating the details in your account;
(c) You have obtained all necessary right, power and authority to enter into any agreement you may enter with us and to perform the acts required of you under the agreement;
(d) You own or otherwise have the right to use, post, and disclose the content and that the use of such content will not infringe any of the rights of any third party, including without limitation to intellectual property rights pursuant to applicable laws (and hereby grant us the right to use, reproduce, display, perform, adapt, modify, distribute and have the content distributed);
(e) You will not harass or cause distress or inconvenience to any person via the transmission of obscene or offensive content;
(f) You will not disrupt the normal flow of any access to, or use of our services;
(g) You agree to comply with all local rules regarding online conduct and acceptable content; and
(h) You will comply with all applicable laws regarding the transmission of technical data exported from United States or the country in which you reside.
5. Passive Information Provision
Certain information may be collected from you without you actively providing the information when you navigate through the Site. The collection methods employed include, without limitation, the use of IP addresses, cookies, Internet tags, navigational data collection and third party analytic tools, such as Google Analytics.
IP addresses are used on the Site in the collection of information. Your Internet Service Provider allocates an IP address to your computer in order for it to access the Internet. The IP address may be dynamic (changing every time you connect to the Internet) or it may be static (unique to your computer). We collect your IP address in order to facilitate our administration and improvement of the Site. The information derived from your IP address can help us diagnose server problems, report aggregate information and determine the fastest route from your computer to the Site.
The information collected by such cookies is needed to improve navigation and to collect aggregate information. “Navigational data” comprises data files such as “log files”, “server logs” and “clickstream” data, which are obtained by the Site from your browser and used for maintenance of the system, improving the content of the Site, market research and communication of information to visitors and Users.
We use analytic tools of third party providers such as Google Analytics to assist us to better understand the use of our services, the effectiveness of our marketing and promotional campaigns and efforts, other Site operations as well as enable us to improve the Site, provide you with more effective services, perform statistical analysis and improve user experience.
We have therefore implemented the following Google Analytics features based on Display Advertising: (a) Remarketing, (b) Google Display Network Impression Reporting, (c) DoubleClick campaign Manager Integration and (d) Google Analytics Demographics and Interest Reporting. We use Remarketing with Google Analytics to advertise online. Third parties, including Google may display our ads on sites across the Internet.
First party cookie, such as the Google Analytics cookie and third party cookies, such as DoubleClick cookie are also used together by third party service providers, including Google and by us to inform, optimize and customise ads based on your past visit to the Site, report to us on our ad impressions, other uses of ad services, interactions with the ad impressions and ad services related to visits to the Site.
Apart from collection of information such as cookies or your IP address which may be sent by your browser as part of a web page request, these third party service providers may provide information on browser type and language, access times and referring web site addresses, including the site from which you are channelled from, the search engines and keywords used by you to find the Site, the pages you view within the Site, your browser addons and your browser’s width and height. Third party ad partners may also share information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address) to assist us measure the quality and customise ads. For instance, it allows us to display ads customised to your particular preferences or interests which you may have shown interest in.
We also use data from Google’s Interestbased advertising or third party audience data (such as age, gender and interests) with Google Analytics similarly for customising ads. We will display ads according to certain general interest or categories or segments inferred based from demographic or interest data provided when you create an account and from the pages you view and links you click when using the Site and our services and search terms. If you prefer not to receive customised ads, you have the option of turning off customised ads in your privacy settings so that your account is not automatically matched to information shared by ad partners for customising ads.
We take special care to protect your privacy. For instance, we store page views, clicks and search terms used for ad customisation separately from your contact information or other data that directly identifies you (such as your name and email address).
6. Use and Disclosure of Information
6.1. Disclosure of Information to Third Parties
RP will not share your data except in exceptional cases. RP may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of RP or others.
6.2. Linked Internet Web Sites
The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to the third party website not controlled by RP. These hyperlinked third party websites may collect or disclose information different than this Site. RP is not responsible for the collection, use, or disclosure information collected through these sites, and RP expressly disclaims any and all liability to such collection, use or disclosure.
7 Aggregate Information
Through the Site, we track general server statistics including but not limited to IP addresses, volume and patterns for visitorship and peak traffic timings. The purpose for such tracking is to analyze general trends and server loads so as to prevent an interruption of the services. To serve you better, RP may at its discretion, provide such analytical or aggregate information or data to donors or other third parties in relation to the general usage and/or performance of RP. Such general information is however not linked to personally identifiable information.
8. Technical Processing and Transmission of Electronic Communications
You acknowledge that the technical processing and transmission of electronic communications is necessary for your use of our services. You consent to our interception and storage of electronic communications and/or your data and acknowledge that your electronic communications will involve transmission over the Internet, and over various networks, some of which may not be owned and/or operated by us.
You further acknowledge that changes to your electronic communications may occur so as to conform and adapt such data to the technical requirements of connecting networks and devices. You also acknowledge that such electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, telephone, or other electronic means. As such, we are not liable for any electronic communication and/or data which are lost, altered, intercepted or stored without authorization during such transmission whatsoever across networks not owned and/or operated by us.
9. Fraud Protection and Compliance with Law
We may disclose information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction in accordance with applicable laws. We may also disclose any information, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In cases of fraud, the proper authorities will be informed and legal action will be taken.
10. Online Tools
We retain all rights over the online tools found on the Site. However all content posted, published and/or uploaded to the Site by you to our services remain your sole property and shall be made available to you as long as comply with the TERMS & CONDITIONS OF USE. Please refer to the TERMS & CONDITIONS OF USE to better understand your rights and responsibilities as a User.
12. Sales and Acquisitions
In the event that another company acquires RP or all or part of its assets, we reserve the right to include information among the assets transferred to the acquiring company.
13. Applicable Law/International Issues
15. How to contact us/ contact information